Where Do You Ship From?
All orders are dispatched from our warehouse located just outside of Boston, Massachusetts in the United States of America.
How Much Does Shipping Cost?
Shipping is free and will always be free.
What Shipping Methods Do You Use?
We use DHL and USPS for the vast majority of our shipments. Most orders are shipped using a priority mail service which takes about 2-3 days to receive. Some orders may be required to ship via ground mail due to lithium-ion battery regulations. These orders may take anywhere from 4-8 days depending on your location relative to our warehouse in Massachusetts.
Do You Ship Internationally?
Yes. We ship almost anywhere in the world at no extra charge.
Do You Offer Tracking Numbers?
Yes. All orders include full tracking from start to finish and complementary package insurance in the event of a lost or damaged package.
How Do You Package Your Orders?
Our packages are discreet and arrive in either plain envelopes or plain cardboard boxes.